Students from the Faculty of Tourism experience “The mock learning – Real experiment” from VinHMS

(VLU, Nov 16, 2021) - On November 10, 2021, the Faculty of Tourism held the "The mock learning - Real experience" session, attracting many students from Course 23 (K23), Course 24 (K24) to attend and experience the “Smart Hotel Management” software - VinHMS.

Following the success of the Webinar series "Shortening the Gap - Following success", the Faculty of Tourism organizes a study and experience in the application of VinHMS hotel management software for students from Course 23 (K23) and Course 24 (K24) with the participation of 2 special guests: Mr. Le Nguyen Cao Nguyen – CiHMS Product Manager; Mr. Vo Doan Hoai Vinh – VinHSM product implementation expert.

At the session, students from the major of Hotel Management were introduced an overview of the current hotel management system, the panorama of the hotel's information technology system, thereby drawing up many practical solutions for the hotel management system in the future. During the session, the two guests helped students better understand hotel transformation, tourism, future cloud-based PMS solution models, and a deeper analysis of the importance of digital technology in hotel management.

vlu du lich hoc thu trai nghiem that bMr. Vo Doan Hoai Vinh and his CiHMS introduction to VLU’s students

With more than 20 years of experience in information technology in hotels, Mr. Vo Doan Hoai Vinh assessed CiHMS as one of the software that brings many practical values to hotel management nowadays. CiHMS is the optimal hotel management solution that transforms and perfects the operation of the hotel in a comprehensive way. CiHMS allows you to automate routine operations from the front desk to the backroom department. All room rates, room pricing and room status are easily updated from a single platform and are also synchronized at all times with hundreds of OTAs nationwide and abroad, applicable to all hotels located in the unit's network. In addition, CiHMS offers a centralized booking system so that businesses can quickly grasp the business situation through detailed reports with only one click.

vlu du lich hoc thu trai nghiem that bMr. Le Nguyen Cao Nguyen in the presentation about the growth of the tourism industry over the years and the expected development in the future.

"Digital transformation is not only a change in technology but also in strategy. Besides the requirement to upgrade information technology, people in digital transformation also need to upgrade strategic thinking." - shared Mr. Le Nguyen Cao Nguyen. According to the guests, currently, digital transformation has become one of the prerequisites of restaurants and hotels. The phone habits of customers now become the main reasons for the change of the field of tourism, information digitization, bringing the characteristics of the place closer to customers through social sharing, connecting users and services, capture customer tastes quickly and bring a variety of utility options to each set of target customer with different characteristics and needs. It can be said that the digital transformation in hotels has helped businesses increase operational efficiency, revenue and especially optimize the user experience.

During the conversation, some technology applications that restaurants and hotels trust are now shared by Mr. Le Nguyen Cao Nguyen to VLU students such as: OCR – Identifying identity documents quickly at the same time with many customers; PCM – Meal control solution, gym and pool; Online Night Audit Approval - Night Audit Approval Process; F&B QR menu; Pre-check in - "self-service" solution,...

Reporter: Hoai An
Translated: Ha Van


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