Webinar "The picture of human resources and career development opportunities in the Tourism industry"

(VLU04/11/2021) - On October 31, 2021, Faculty of Tourism – Van Lang University organized 02 webinars topics "The picture of human resources and opportunities for career development in the Tourism industry" belongs to talkshow "Preparing Tourism human resources after Covid-19 pandemic", providing an overall picture of post-pandemic human resources and career development opportunities in the areas of Tourism Service and Travel Management, Hotel Management, Food and Beverage Management.

The Webinar series topic "The picture of Human resources and career development opportunities in the Tourism industry" is part of the talk show "Preparing for Tourism human resources after Covid-19 pandemic" organized by the Faculty of Tourism, helping students get opportunities to directly exchange and listen to the sharing from the travel, restaurants, hotels experts.


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At the beginning of the webinar, speaker Huynh Chi Cong shared about the figure of the Tourism industry: "Tourism revenue has decreased significantly due to the fourth wave of the COVID-19 pandemicThat is the main reason for the decline in human resources. More than 90% of domestic travel and tourism businesses in Hanoi and Da Nang City have to face dissolution, while small and medium-sized enterprises (SME) in Ho Chi Minh City are more than 95%. Most of the employees working in the industry have to change their jobs showing that the Tourism industry has experienced tragic events. At present, the Government has begun to issue specific development strategies for the Tourism industry after the widely spread vaccination strategy that seems to be an optimistic signal."

webinar buc tranh phat trien nhan luc 3Speakers Tran Ngoc Dung and Tran Van Hoa shared the plan to return to work at the business.

According to the recovery plan of the Tourism industry, Ho Chi Minh City and other provinces across the country, in the period of October 2021, the domestic Tourism market is being restarted by promoting the green zone routes exploitation. As discussed with students about the return to work plan, speakers Tran Ngoc Dung and Tran Van Hoa revealed that some business has also started welcoming guests, the tours after the epidemic as well as brought job opportunities for students in near future.

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Hotel Management and Food and Beverage Management Majors continued the webinar with three speakers: Ms. Nguyen Tran - Human Resources Manager of The Westin Resort & Spa Cam Ranh; Mr. Phan Quang Thinh - Room Division & Revenue Manager of Fusion Resorts Phu Quoc; Mr. Vo Minh Hien - Training Manager, InterContinental of Long Beach Phu Quoc.

Facing the challenge of the pandemic, speaker Phan Quang Thinh shared: “For the operations department, after four years of continuous operation, the COVID-19 pandemic has opened the longest maintenance time of the restaurant and hotel history. During this time, Fusion resorts Phu Quoc has focused on training, consolidating knowledge as well as improving expertise for staff who will return to work as early as possible.”

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The speakers also expressed more about the difficulties and challenges in the recruitment and selection process of the cities, which are "breaking points" of the tourism, restaurant, and hotel industries. Besides, they also support answering the questions for students about skills, notice during the interview as well as career development opportunities at big corporations and hotels in the future.

Some provinces and cities gradually rebuild the tourism industry. The pandemic could be a test for the industry to find ways to get better adaption and development. One of the essential solutions is training and developing high-quality human resources. We hope that all the students have the necessary preparation for the upcoming career journey with the enthusiastic sharing of the speakers through the two Webinar.

Chau Thanh Ngoc 
Translated by: Phuong Vuong

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