Faculty of Tourism organized the seminar "How to transfer culture and history into the presentation of a novice tour guide"

(VLU, 19/7/2021) - On the evening of July 15, 2021, the Faculty of Tourism of Van Lang University in collaboration with AUF Francophone University and Images Travel Company continued to organize a seminar on "How to transfer culture and history into the presentation of a novice tour guide", taking place on the online application Zoom attracted nearly 100 students and guides.

Under the program control of Dr. Trinh Thi Thuy - Lecturer of the Faculty of Tourism - Van Lang University, in charge of the French - Vietnamese Dual Diploma program and Mr. Nguyen Ngoc Toan - Director of Images Travel, the seminar was led and presented by speaker Hoang Thanh Son - Excellent freelance tour guide in the North, CFIT French, Visiting Lecturer and Conceptual Design of Tourism Training at Hanoi University.

vlu du lich cMr. Nguyen Ngoc Toan answers the expectations of French guests when traveling in Vietnam

In the first 45 minutes of the seminar, Mr. Nguyen Ngoc Toan talked about the profession of a tour guide and answered questions about what French tourists like to hear from tour guides. Focusing on the middle-class group with the majority position, Mr. Nguyen Ngoc Toan assessed that French tourists of this group would love to hear about the local history and culture, but not in a way that synthesizes historical developments. The tour guide should instead focus on talking about the events and things that exist in front of visitors, thereby skillfully integrating the historical and cultural details of the country associated with the objects. It is the simple things of everyday life that make French tourists more interested than ever. He also especially noted to young guides: “France and Vietnam have had a sensitive history, as a guide, we should provide accurate information, no comments should be included. You can get information from the published books of war correspondents of European countries."

Coming to the second part of the program, speaker Hoang Thanh Son shared many experiences for young people who are just starting their tour guide career on how to convey elements of culture, history, religion and customs for effective presentation to visitors. To be successful in the presentation, the guide must first know the expectations of French people and French tourists. According to speaker Hoang Thanh Son, besides some French people who love culture and history, are very curious and always want detailed explanations, there are also tourists who prefer to relax and enjoy the trip more. Therefore, it is important to identify the needs of the customer to know more or less about culture and history.

After identifying the needs of the tourist group, how can the guide satisfy the tourists who are eager to explain? Answering this question, speaker Hoang Thanh Son affirmed that reading is the key to success. Speaker Hoang Thanh Son introduced the young guides a number of useful books on history, culture, civilization and heritage such as: Vietnam through generations (Dao Duy Anh), Cultural identity Vietnam (Phan Ngoc), Vietnam with a history (Nguyen Khac Vien), À la découverte de la culture vietnamienne (Huu Ngoc)...

vlu hoi thao du lich f

Besides, to help young guides have a more general overview of Vietnamese history and culture, speaker Hoang Thanh Son outlined four important periods: the indigenous culture period 2000-3000 years ago; period of trade with China and regional countries; The period of "South progress" expanded the territory and finally the period of opening the country and exchanging with Western cultures.

Also within the framework of the conference, Dr. Trinh Thi Thuy also gave attendees a lot of information about the French-Vietnamese dual degree program at Van Lang University, which received a lot of attention from young people.

vlu du lich aDr. Trinh Thi Thuy - Lecturer of the Faculty of Tourism, introduced the French - Vietnamese Dual Diploma program at Van Lang University

With the sharing of speakers Hoang Thanh Son and Mr. Nguyen Ngoc Toan, the seminar helped students and young guides gain valuable experience for their profession. The third seminar themed "Organization and operation of group tourism in France / Career prospects: Designing and selling tours in a Réceptif, selling to Francophone travel agencies" will be held at 7pm, 22/7/2021 with the leadership of speaker Michel Salaün - Chairman of Salaün Holidays Group.

Students interested in the seminar can register for the next seminars at: https://bit.ly/vanlangwebinar.

Reporter: My Tien


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